Insurance Policy

Insurance Calculation Rules

Shipper gets insurance prices from each logistics that has its own insurance calculation rules. Please take note, there are compulsory insurance rules if the item price of the order exceeds the insurance limit. If the item price exceeds the insurance limit, you are required to use insurance on your order.

Insurance Threshold

No

3PL Lists

Insurance Threshold

1

JNE

Rp1.000.000

2

RPX

Rp2.000.000

3

SiCepat

Rp500.000

4

Tiki

Rp1.000.000

5

J&T

Rp1.000.000

6

Wahana

Rp199.999

7

Ninja Xpress

Rp1.000.000

8

Lion Parcel

Rp1.000.000

9

DPEX

Rp1.000.000

10

SAP

Rp500.000

11

Indah Cargo

Rp100.000

12

Dakota Cargo

Rp200.000

13

Janio

Rp1.000.000

14

Aramex

Rp1.000.000

The list stated above states the threshold value of each 3PLs that requires insurance. If the item price is above the threshold value stated above, you are required to create order with insurance. To create order with insurance, the use_insurance parameter on API Create Order needs to be true.

Example:
If your item value is Rp 1.500.000,- and you choose JNE for the service. Our system will inform you on must_use_insurance parameter on Get Pricing API, then you must fill in use_insurance parameter on Create Order API with true.

Compulsory Insurance Flow

When the item price exceeds the threshold of each 3PL, we will inform you on API Get Pricing with the must_use_insurance parameter.

  • If the must_use_insurance parameter is true, then there is compulsory insurance you have to add to the order. To add the compulsory insurance, the use_insurance parameter value on API Create Order must be true. If you set the use_insurance parameter false, then the order creation will fail and the Create Order API will return error message "This order must use insurance." .
  • If the must_use_insurance parameter is false, then the insurance is optional. When the insurance is optional, the use_insurance parameter value on API Create Order can be either true or false.